Shipping Policy
Our store specializes in everyday luxury black clothing for women, offering a variety of fabrics and designs.
All products are brand new and described as accurately as possible, including material, size, and intended use.
2. Orders & Payments
- Payments are accepted via electronic payment gateways only.
- Cash on delivery is not available.
- No amount is reserved before shipping, except for wholesale orders, which are subject to special terms agreed upon in advance.
3. Shipping & Delivery
- We ship worldwide.
- Estimated delivery time: 3 to 14 business days.
- A flat shipping fee of $10 applies to all orders.
- Shipping processing starts after successful payment confirmation.
Any customs duties or taxes:
- Do not apply to individual retail orders.
- May apply to wholesale orders only, in accordance with the destination country’s regulations and based on prior agreement with the customer.
4. Return & Exchange Policy
Due to the nature of the products (clothing), items cannot be returned or exchanged once shipped.
Customers are kindly requested to review all product details carefully before placing an order.
5. Damaged or Incorrect Items
In case of:
- Receiving a damaged item, or
- Receiving an incorrect item,
Please contact our support team within a reasonable time after delivery via the following email address:
[[email protected]]
Each case will be handled in accordance with our procedures to ensure customer satisfaction.
6. Product Information Accuracy
We strive to provide accurate descriptions and clear images of all products. Minor differences in color or details may occur due to lighting conditions or screen settings.
7. Policy Updates
The store reserves the right to modify or update this policy at any time. Any changes will be published on this page.